Disability Form & Guidance
GCCT offers a reduced fare to all of our disabled passengers. To acquire the reduced fare you will need to submit a Reduced Fare Application for Persons with Disabilities. You can obtain this application from any of our drivers, at our office, or you can print it out here.
Please be sure to have your health care provider fill in and sign the appropriate section of the application. If it is recommended that you travel with an aid, please verify that has been indicated on the application. Aids are permitted to travel with the care recipient at no additional cost.
Passenger "No Show" Policy
If the Transit bus arrives for pick up of a scheduled rider and no-one rides, that is considered a “No Show”. Transit policy states that all “No Show” passengers are responsible to reimburse GCCT for the “No Show” before they can ride again.
If you will not be riding on a day you have scheduled, please call and cancel your ride.
Door to Door Services
Customers receive Door-to-Door (Demand Response) service. Passenger assistance is always available.
Unlike a taxi service, Demand-Response service works in time ranges by grouping rides within the same area utilizing one vehicle. Appointment & Reoccurring Rides take priority. The "no show" policy applies.
If you require a lift, please inform Dispatch when you schedule your ride. Lift-equipped buses are available to assist passengers with mobility needs. Your safety is our first priority, that’s why GCCT Staff are trained extensively in Passenger Assistance and Safety classes to better serve you.
Receive $50 in fares when you purchase $40.
You can purchase this discount from our drivers, in our office or online via the fares tab. If you would like to make a payment over the phone, please call 1-888-604-7888, and give them PLC# a001vq.
Medical Appointments & Reoccurring Rides
If you would like to schedule a ride for a medical appointment, please call a minimum of 24 hours in advance. Your advance notice helps us to provide you with quality transportation.
If you will be traveling with us on a regular basis over an extended period of time, we would be happy to schedule those rides for you in advance. Call us with your schedule and we will set up a regular re-occurring trip for you; with a regular re-occurring trip you do not need call every day you ride.
If you will not be riding on a day you have scheduled, please call to cancel.
Contact Dispatch for additional details
Transfers to Other Counties
If you need to travel outside of Gladwin County, please call the secondary county to make arrangements first. Once you
have a ride scheduled with them, call our dispatch team to coordinate your ride with us.
GCCT has enjoyed serving our community for over 40 years, and we look forward to hearing from you.
Telecommunication Relay Services
TDD/TRS dial 711
Gladwin City-County Transit
615 Weaver Court
Gladwin, Michigan 48624
FOR QUESTIONS OR SUGGESTIONS EMAIL: firstname.lastname@example.org